Licensed broker takeover

Factual or handoff replies only in this synthetic POC. Coverage assertions are blocked.

BrokerFlowSynthetic POCLive · updated just nowNP
Persisted modePostgreSQL read model
Pipeline/SIM-99892DAACF16B4D55E1C
SIM-99892DAACF16B4D55E1CScenario D

Hi, I need car insurance

WhatsApp QA Contact (Synthetic) · Other / Human Triage

Needs human review

Confidence was below the safe threshold. No substantive automatic reply was generated.

Lifecycle stageClassified
ResponsibilityWaiting on Broker
Assigned toOntario General Triage (Synthetic)Ontario General Triage (Synthetic)
Service levelActiveResponse target

Conversation

Local inbound transcript

Simulator
Today
WQWhatsApp QA Contact (Synthetic)3:11 p.m.

The request could not be confidently classified.

Received locally
Policy outcome

REQUIRE_HUMAN_REVIEW.

Not sent externally

No provider connection
This local read model does not send WhatsApp messages or OTPs.

Structured context

Request context

Client
WhatsApp QA Contact (Synthetic)Synthetic fixture
Product
Other / Human TriageClassification
Consent
AcknowledgedConsent notice v1.0
Safety decision
Verification NOT_STARTEDPolicy engine

Evidence view

Read-model timeline

  1. Inbound acceptedNow

    Signed local simulator event

  2. Consent state readNow

    Synthetic service consent

  3. Safety policy evaluatedNow

    No external send performed

  4. Ownership representedNow

    Ontario General Triage (Synthetic) · waiting on Broker

Persisted worker events shown here are database-audited. No external provider send occurred.