Licensed broker takeover

Factual or handoff replies only in this synthetic POC. Coverage assertions are blocked.

BrokerFlowSynthetic POCLive · updated just nowNP
Persisted modePostgreSQL read model
Pipeline/SIM-E554B9811F3B483C7C65
SIM-E554B9811F3B483C7C65Scenario C

QA-AI5: મારી પ્લમ્બિંગની દુકાન છે

WhatsApp QA Contact (Synthetic) · Other / Human Triage

Licensed broker required

Coverage interpretation detected by policy. Automation stopped; no insurance answer was generated.

Lifecycle stageReady for broker
ResponsibilityWaiting on Broker
Assigned toOntario Licensed P&C (Synthetic)Ontario Licensed P&C (Synthetic)
Service levelActiveResponse target

Conversation

Local inbound transcript

Simulator
Today
WQWhatsApp QA Contact (Synthetic)2:39 a.m.

A pipe burst under my sink. Am I covered for the water damage?

Received locally
Policy outcome

ESCALATE_LICENSED_BROKER. Only a safe handoff acknowledgement is permitted.

Not sent externally

No provider connection
This local read model does not send WhatsApp messages or OTPs.

Structured context

Request context

Client
WhatsApp QA Contact (Synthetic)Synthetic fixture
Product
Other / Human TriageClassification
Consent
AcknowledgedConsent notice v1.0
Safety decision
Escalate licensed brokerPolicy engine

Evidence view

Read-model timeline

  1. Inbound acceptedNow

    Signed local simulator event

  2. Consent state readNow

    Synthetic service consent

  3. Advice risk detectedNow

    Licensed handoff required

  4. Ownership representedNow

    Ontario Licensed P&C (Synthetic) · waiting on Broker

Persisted worker events shown here are database-audited. No external provider send occurred.